Financial Ombudsman Service.

Lord Clarke Ltd is covered by the Financial Ombudsman Service. This service is available to you to resolve any complaint that cannot be resolved through our own internal complaints procedure.   

Call the Financial Ombudsman 

0800 023 4567 Free for people phoning from a fixed line (for example, a landline at home). 

0300 123 9123 Free for mobile phone users who pay a monthly charge for calls to numbers starting 01 or 02. 

Or write to: 

The Financial Ombudsman Service (FOS),
Exchange Tower,
E14 9SR 



In response to COVID-19, we at Lord Clarke Ltd are following the guidance of the UK government, Local Authorities and the World Health Organization.

We will be working with smaller staffing levels in the office at any one time, and the others will be working from home. However, there will be no decrease in service or attention to our clients. If you have a need or a question, we ask that you contact us as normal. If you receive our voicemail, please leave a message and we will return your call promptly.

This is uncharted territory for us all and we appreciate your understanding as we all work together through this time.

David Clarke